Vice President, Operational Risk Management

Non-Financial Risk, Ireland

Employee | Risk Management | Professional | Ireland | |

Vice President, Operational Risk Management, Ireland

ING Wholesale Banking is looking for an Operational Risk professional to be based in Dublin.

In your role, you will provide direct 2nd Line of Defense risk support in relation to the Dublin Branch activities in line with ING Group policies and guidelines. You will interact with peer Operational Risk colleagues in the EMEA region and central ORM CoE’s by means of virtual teams to improve risk management methodology and processes.

The successful candidate will be responsible for the ORM activities in WB Ireland. The position will report hierarchically to the CRO in Ireland and functionally to Head ORM WB EMEA.

Key responsibilities:

• Monitor and challenge of all aspects of ORM, IRM and Security controls and measures in order to increase control maturity and safety.
• Support general management with raising operational risk awareness and insight and decreasing the operational risk profile.
• Increase operational risk and loss identification and transparency via incident reporting and response, improving early warning information like Key Risk Indicators reporting and response.
• Follow-up on identified control weaknesses (audit and non-audit findings), action-tracking and follow-up.
• Allocate risk ownership and responsibilities.

• Executes Operational and Information Security Risk Management (OISRM) activities and framework for the local branch.
• Monitors the execution of OISRM procedures.
• Challenges, advises, and supports the development, definition, and implementation of Operational Risk Management.
• Raises ORM awareness within local branch, develop and implement ‘non-financial risk’ awareness training programs.
• Support business in development and implementation of tools and techniques for risk identification, development and implementation of tools and techniques for risk monitoring, implementation of risk mitigation plan for operational/ informational/ physical security risks.
• Event identification & reporting (2nd LoD tasks), co-ordinate incident tracking, reporting and response.
• Coordinates preparation of the monthly KRI, Action Tracking, and Non-Financial Risk (NFR) reports, ensures updated Risk Profile and Risk Appetite Statement including IBSS NFR Dashboard reporting. Support ORM HUB ENC in coordination on local level of ‘Key Risk Indicators (KRI)’ reporting.
• Evaluate reviews of internal and external audits on their consequences and on the framework of required controls.
• Monitors audit and non-audit items resulting from external and internal audit findings. Follow-up on audit findings. Support business in development and implementation of mitigation plan/actions. Evaluate evidence provided by issue owners for closure of respective audit findings.
• Ensures preparation and facilitation of the monthly local NFR meetings and documentation of the NFR meeting minutes.
• Support business in development and implementation of tools and techniques for risk assessment. Challenge and advice the Risk and Control Self-Assessment Process (RCSA) relating to operational/ informational/ physical security risks. Support business in development and implementation of RCSA mitigation plan.
• Co-ordinate and support ‘operational risk review’ of new/amended products (in 2nd line role).
• Fulfils all requirements for Key Control Testing (2nd line monitoring role)
• Analyse economic and regulatory operational risk capital per branch and advise general management. Evaluate RAROC results and make recommendations.
• Liaises with local regulators, internal and external auditors on ORM issues.
• Security Risk support:
  • support to 1st LoD (Facility management) in Clean Desk Policy checks
  • Review of pre-event checklists (ING Events)

 Support, advise and challenge Business Continuity and Disaster Recovery initiatives.

• Support advise and challenge local Anti-Fraud activity.
• Perform other different second line ORM activities, like approving data provision for local authority inquiries/requests, specific ORM approval in access management requests etc.

Regional activities, which relate to ao:

• Being the regional ORM EMEA spoc for Sourcing.
• Coordination and support of the EMEA regional NFRD/NFRC
• Regional iRisk asset ownership
• Coordination of region wide queries to enhance the team’s effectiveness and contribute to our overall NFR goals for EMEA.

Job requirements:

Knowledge and Skills:

• College/university degree in business/technical/process management
• Minimum 5 years of relevant working experience
• Knowledge of wide range of banking products
• Acceptable level of technical skills in IT application used by the Branch.
• Thorough knowledge of and compliance with all job-related ING policies, processes, procedures and regulations
• Computer literacy: MS Office
• Fluency of written and spoken English

• Effective oral and written communication skills

• Good working knowledge of banking products and activities/practices as well banking related rules and regulations
• Focus and attention to details.
• Profound analytical thinking
• Ability to make sound decision/judgment in a timely manner.
• Experience in areas of controls and compliance
• Liaises effectively with business, operations, and external parties.
• Maintains excellent and trusted judgment and can deliver effective decisions.
• Manages crisis situations and others in the department in reaching decisions.
• Responds promptly to requests for advice and information from the business, management, other members of the global team and Head ORM WB ENC
• Demonstrates a broad and in-depth knowledge of all applicable laws, rules, and regulations and codes of practice, and a detailed understanding of current and anticipated local regulations and ING Global Policies and Procedures. Applies this knowledge in an effective manner and shares with others in the regional/global team.
• Has the ability to assimilate and analyse information in an organized and methodical manner to enable critical components to be identified and acted upon
• Considers potential and existing situations where ING is exposed to reputational and regulatory risks. Takes the appropriate action to ensure that such risks are promptly and properly resolved to protect ING.
• Provides accurate, clear and concise written materials to the business, management, other stakeholders.
• Is able to communicate in an effective, coherent, and confident manner with all levels of staff and external bodies on complex matters relating to regulation and compliance.
• Is able to listen, understand and provide reasoned arguments when addressing regulatory and compliance matters with all levels of staff and external bodies.
• Insists on and demonstrates the highest standards of personal and professional conduct.
• Confident and diplomatic manner, with strength of character and tenacity to follow–up any concerns