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Italian Customer Support Advisor

Cross Border Talents
Full-time
On-site
Bucharest, Romania



About the Company:
Join a leading global company providing excellent customer service solutions. We are currently looking for an Italian-speaking Customer Support Advisor to work on-site in Bucharest, Romania. If you are passionate about customer service and eager to grow within a dynamic international team, this opportunity is perfect for you!


Position: Italian Customer Support Advisor
Location: Bucharest, Romania (On-site)
Type: Full-time


Key Responsibilities:


  • Provide top-tier customer support in Italian via phone, email, and chat.
  • Handle customer inquiries and resolve issues efficiently and professionally.
  • Offer detailed information on products and services to customers.
  • Collaborate with internal teams to ensure seamless service and a positive customer experience.
  • Keep accurate records of customer interactions and follow up on outstanding cases.

Requirements:


  • Native or fluent in Italian (written and spoken).
  • Good communication skills in English.
  • Strong interpersonal and problem-solving skills.
  • Previous experience in customer support is a plus but not mandatory.
  • Ability to work on-site in Bucharest, Romania.

What We Offer:


  • Competitive salary and performance bonuses.
  • Comprehensive training and development programs.
  • Health insurance and other social benefits.
  • Career advancement opportunities in a multicultural environment.
  • A friendly and supportive work atmosphere.

How to Apply:
If you are interested in this opportunity, please send your CV .


Start your career in Bucharest and be part of a global, customer-focused team!