Senior UX Researcher - Italian/ Polish/ Chinese/Dutch Speaker

Ready for a Challenge

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

 

About this role: 

We are looking for an exceptional Senior UX Researcher to join our team. This is an opportunity to work on wide-ranging, strategic projects spanning multiple teams and departments and shape the direction of our Product and Technology teams.

These are some of the key ingredients to the role: 
 

• You own the research process and output and conducts regular research that answers stakeholder questions
• You design the methodology, identify who to talk to, facilitate individual sessions, analyze the data, and write high quality, impactful reports
• You share your learnings widely in a way that makes sense for the audience, by developing punchy and impactful insights.
• By leveraging your expertise and rigorous research, you use user stories and learnings to educate and influence stakeholders into making informed decisions.
• You strive to ensure that your stakeholders know how your users behave, think, and feel.
• You take a collaborative approach and fosters strong relationships with their team, stakeholders, and with people in the wider Just Eat community.

What will you bring to the table?
 

• Significant experience with a range of qualitative and quantitative research methods to deliver high-quality and actionable research
• Able to deal with complex research questions, often with a global reach, and apply the correct methodologies
• Experience with managing stakeholder across numerous departments and working collaboratively with other disciplines
• Ability to craft clearly defined research objectives/goals out of stakeholder questions and to work towards answering them
• Excellent analytical skills with the ability to apply high standards of rigor towards analysis of data
• Can synthesize learnings/findings into evergreen themes and communicate them broadly outwards
• Ability to craft well-written and “punchy” research reports for varied audiences and mediums
• Significant experience with presenting findings to large audiences and senior stakeholders
• Ability to take ownership of the entire research process, from ideation through to playback, with a focus on working collaboratively
• Fluent Italian or Polish or Chinese or Dutch and English

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!