Role:                          Sales Account Manager – M365 Productivity & Adoption

Department:            Sales

Location:                   Dublin (Flexible Hybrid Model)

Travel Required:   Occasional

Reporting To:          Chief Commercial Officer

Role Purpose: Storm Technology specialises in helping clients expand the possibilities of what digital technology can do for their business. A Microsoft Solutions Partner with over 27 years’ experience, Storm Technology is the solutions partner of choice for digital technology advancement and adoption. Our team is comprised of highly skilled business professionals, technology experts and change management specialists, who bring business and technology know how together with a proven project methodology to deliver tangible return on investment. They are passionate individuals who thrive when part of a team which designs the best technology solutions for our clients and are driven by our client’s success.

Responsibilities & Expectations of Role

Understand the client’s business needs, challenges, and objectives to position Microsoft 365 solutions effectively. Consult with clients on Microsoft’s M365 Productivity features, including cloud services (Azure), Artificial intelligence (AI) and enterprise applications.

Develop and maintain strong relationships with key decision-makers within assigned accounts in both public and private sectors

Serve as the primary point of contact between the client and Storm Technology

Educate clients on new Microsoft (with particular emphasis on M365) products, updates, and innovations within the Microsoft ecosystem.

Work closely with internal teams, including pre-sales and sales operations, M365 Productivity Consulting Practice, Marketing and Customer Support, to ensure alignment in delivering solutions and addressing customer needs.

Collaborate with partners and resellers to maximize business potential.

Track and report on account performance metrics, including sales revenue, renewals, and customer engagement.

Regularly provide sales forecasts, account status updates, and pipeline reports to senior leadership as required.

Identify opportunities for cross-selling and upselling other Microsoft Business Solutions within existing accounts to enhance client value and deepen business relationships.

Attend marketing and industry events where required.

Skills and Requirements

Deep understanding and experience delivering or selling of Microsoft 365 and other Microsoft solutions.

Relevant Microsoft Certifications and demonstration of commitment to on-going learning

Experience selling/implementing MS AI solutions.

Proven track record of exceeding OTE in a Sales role.

Demonstrated success in managing large, strategic accounts.

Skilled at influencing and negotiating with C-level executives and decision-makers.

Ability to analyse business challenges and develop tailored solutions.  Broad technology industry understanding and commitment to on-going learning and keeping up to speed.

Business development mindset and natural interest in account management and sales.

Strong analytical skills to evaluate data and performance metrics to drive account strategy.

Ability to work collaboratively across functional teams to deliver client-centric solutions.

Excellent presentation skills.

Excellent written and verbal communication skills.

Exceptional customer relationship development.

Progressive organization and interpersonal skills.

Thorough knowledge and sectoral experience.

Exceptional personal drive and ambition to progress your career.