Collection Analyst with Italian

About Us

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.
 

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized three years in a row. For more information about Solenis, please visit www.solenis.com.

Collections Analyst with Italian

Role Overview:

The Collection Analyst with Italian will manage Credit & Collections resources to optimize cash flow and oversee the collection of delinquent accounts. This role involves interacting with clients via email and phone, implementing collections policies, and collaborating with business leaders to enhance processes and systems.

Key Responsibilities:

• Manage an assigned portfolio for collections activities via email and phone, utilizing web-based tools.
• Understand the End-to-End Order to Cash process and clients' business operations.
• Oversee collection of delinquent accounts, arrange payment plans, and make recommendations for involving collection agencies or legal action.
• Implement and enforce collections policies and procedures.
• Identify and drive improvements in processes and systems.
• Collaborate with business unit and functional leaders.
• Manage complex situations through the escalation matrix.

Requirements:

• Excellent command of Italian (C1 or C2) and proficiency in English.
• Strong customer service orientation.
• Exceptional communication and organizational skills.
• Ability to multitask and work under pressure.
• Proficient in IT systems, with knowledge of SAP and advanced Excel skills.

Qualifications:

• Proven experience in collections and accounts receivable management.
• Demonstrated ability to handle complex collections scenarios.
• Knowledge of the Order to Cash process.
• Strong planning and problem-solving abilities.

Profile:

• Customer-focused with a drive for results.
• Skilled in influencing and listening, with effective priority setting and planning.
• Adept at functional and technical skills with strong business acumen.
• Capable of maintaining confidentiality and adhering to internal rules and safety regulations.

Benefits:

• Meal Vouchers (30 ron per each working day)
• Life Insurance
• Private Medical Care
• Holiday Allowance
• Christmas and Easter Bonus
• Extra vacation days (Birthdays and 1 additional day added every year of employment)
• Annual Bonus (Target based)

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis our greatest asset are our people. That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

COLLECTION ANALYST (with Italian)

The role is responsible for managing and driving Credit & Collections resources in order to accelerate cash flow by ensuring collection from customers in due time. This role requires a balance between customer relationships and key finance performance metrics. Is responsible for controlling the expenses and ensuring the compliance with internal controls, SOX requirements, internal Code of Conduct.