Business Analyst | Investments NL

Are you passionate about investments and want to help contribute to our growth ambition? This is the chance for you! We are looking for a CJE/ Business Analyst for our shared platform who wants to take on the challenge to make our platform ready for the next steps. Our shared platform reaches from our Back end system Europort which is responsible for the investments transaction and account management until the mobile banking app and web application in which a client can manage his personal investments.

The team

At Investments, we make investing accessible and help our customers grow their money. We support them to become the best investors they can be with a compelling value proposition and an excellent digital experience. For moments that matter, we offer touchpoints with trusted advisors. Our shared platform is currently servicing both Dutch and Belgium clients and we are preparing to onboard the next country on our platform: Italy.

Investments serves ING’s retail, private banking and business banking customers. We operate in a complex and highly regulated value chain with strong competition, rapid technological developments, and high commercial ambitions. This makes it a very interesting environment to work in.

Your role and responsibilities

You work together in an international team with other Customer Journey Experts, front end and back end developers both onside and offshore. Together with your team you are end to end responsible for maintaining, improving and rebuilding the journeys in the scope of your squad. Examples of activities you do in your squad:

• Designing, developing and testing new and enhanced capabilities to support further development of our platform. Examples of capabilities of the platform are Ordering, Portfolio analysis, Portfolio reporting;
• Bringing the platform to a higher (technical) standard and expand the number of functionalities we offer;
• Add new investments product to the platform, like a Pension Investment product we are currently developing;
• Together with your Product Lead defining the roadmap, translate that into deliverables, and support the team in reaching the goals defined;
• Proactively engaging stakeholders to ensure further expansion of the use of our capabilities throughout the bank;
• Helping to reduce time to market, enrich customer journeys, and drive cost savings by optimizing our platform;
• Maintaining the IT landscape needed to support all this.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. 

You:

• have a passion for investments: you know our products and you are willing to put time and energy in increasing your craftmanship in the field of investments;
• have a strong affinity with Business to IT: writing stories, hunting bugs, refinement, testing and putting releases to production is one of the key elements of your job;
• have excellent Dutch and English skills both verbally and written
• like to work in a complex environment where a strong growth ambition, complex rules and regulations and IT challenges come together;
• have a digital first mindset and have an idea on how we can develop our products in such a way that processes are simple and STP (Straight-Through Processing);
• You have worked in a complex architectural application landscape. You understand what changes are needed and have the skills to analyze it and create a new solution;
• can handle pressure in case of incident management;
• have strong analytical skills;
• have a “take it on and make it happen” mentality;
• like to do stakeholder management: we currently service both Belgium and Dutch clients.

Don't worry if you do not meet all the criteria. If you feel that you might be a good fit for this position, we would love to hear from you.  Always provide a cover letter telling us your story.

Rewards & benefits  

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here. The benefits of working with us at ING include: 

• A salary tailored to your qualities and experience (job scale 10 or 11)
• 36 or 40 hour workweek
• Individual leave: 24+2 individual holiday days based on 36 hr workweek
• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
• CSR days: up to 2 days per year to actively engage in society by volunteering
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Mobility card
• Attractive pension scheme
• Hybrid working to blend home working for focus and office working for collaboration and co-creation

Your application

We look forward to receiving it! Who are you? What are your ambitions? Use the application button to upload your CV and motivation letter. Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

About us 

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!